Aim:
The aim of this module is to explain what Emotional Intelligence is and what the benefits are to the employee and the company.
What is Emotional Intelligence?
- Emotional intelligence is not about being nice all the time. It is about being honest.
- Emotional intelligence is not about being “touchy-feely.” It is about being aware of your feelings, and those of others.
- Emotional intelligence is not about being emotional. It is about being smart with your emotions.
“We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.”
Daniel Goleman, Ph.D.
Working with Emotional Intelligence
Please work through the below Module and send it to deirdre.viljoen@firstdistribution.co.za