Preparing for a call
Please use the following points to assist you to prepare for a call
Ensure you have the necessary stationary at hand. | ![]() |
Ensure that relevant system you will be using is open. | ![]() |
Sit up straight – you sound more confident and authoritative. | ![]() |
Remove any food from your mouth before talking on the phone. | ![]() |
Speak directly into the receiver-position it directly in front of your mouth. | ![]() |
Speak audibly.