FT Direct Delivery SOP
- Receive PO from the customer and load on Accpac.
- Release the order if on hold.
- Send stores the below mail so they don’t ship to the EU with the FD delivery note
- Good day Team,
Please assist with the attached order
NB: Please take stock from ( this line only applies if the stock is taken from a blanket PO)
NB: Kindly note that we need to deliver this order with the First tech delivery note, we will pick the stock and invoice, and then I will request a delivery note from their end with our invoice as soon as I receive it, I will send through to you guys so we can proceed with delivery. - Stores will send all this information to TG highlighting the NB above
- Logistics sends us the invoice once done invoicing
- We send this information to FT and they generate their delivery note
- All parties involved (WHS & TG) will not move this stock until they receive the note from FT through us with the address, contact details, serial numbers in it, and QTY as per the invoice sent to them by Us.
- Receive FT delivery note, send to stores and they run with the order with the FT note only.