Beyond Trust Standard Operating Procedures

​Contents:

1. ​Clean quote requests; 
2. ​Deal registrations;
3. ​Clean orders; 

1. Clean quote requests:

• Reseller legal company name. 
• Reseller contact person. 
• Contact person email address. (optional) 
• End user legal company name. (FD does not always know who the EU is) 
• What product does the client need  
• Quantity  
• *SLAs for quotes are two hours. 

2. Deal registrations:  

            Special Pricing Gets sent from the Vendor 

3. Clean orders:

• First Distribution quote with the Latest ROE  
• End user Order form  
• Vendor quote 
• Customer PO  

# Side note for COD accounts 

– Ops to send Proforma Invoice 

– Customer to make payment and provide POP 

– Ops to release order for placing order  (this can take 2-48 hrs).   

*Customer needs an accurate ETA for collection/delivery.
*SLAs for operations to place orders on procurement is two hours.
*SLAs for procurement to place orders on vender is two hours (four hours in total.)