Arista SOP

Contents: 

1. Arista clean quote request. 
2. What Operations need to be checked before quoting. 
3. Placing a clean order. 

 

1. Arista clean quote request: 

• Reseller and end user details 
• Product and quantity required
• Should additional information be required to get the vendor quote, the vendor pre-sales will request for a call to the reseller and the end user. 
• The vendor quote would look like below or a screenshot with the total cost.  
• We do not do Renewals.  

 

After you receive the above vendor Quote, ask Evan Nell for Freight Costs: see below  

 

 

2. What Operations needs to check before quoting: 

• When the vendor quote is received, check the expiry date to make sure it is still valid. 
• Check to see that the partner is on CRM, if not check on Accpac if they do have an account with FD. 
• If they don’t, manually do the quote and load it on CRM when the account is created.
• When you’re done quoting ensure that you print an Excel quote and remove the individual line item pricing, then copy the total and paste it on the first line item and zero all the other line items, like below: 

• See below Arista’s Quote: 

3. Placing a clean order: 

• Order Pack must include the below: 
• The order form. 
• The quote shared with the partner. 
• The purchase order. 
• Vendor quote  
• Payment proof for COD customers. 
• All extra instructions must be clearly stated on the body of the order pack mail. On the order mail to purchasing- Include the SO number and any further instructions on the body of the mail. 
• Send the order for order release with Arista Ops orders in copy.