Extrahop – Standard Operating Procedure

Contents

  1. Extrahop clean quote request. 
  2. What Operations need to check before quoting. 
  3. Placing a clean order. 

 

  1. Extrahop clean quote request: 
  • Rory or Nitesh will send you a mail with the vendor quote attached and the margin to use. 
  • Below are the 2 formats for vendor quotes: 

 

 

3. What Operations needs to check before quoting: 

  • When the vendor quote is received, check the expiry date to make sure it is still valid. 
  • Currently, you’d need to do a manual quote as SKUs are being created.  
  • Request a freight quote from Monique based on the vendor quote received. (Check with Nitesh first) 
  • After SKUs have been created all quotes need to be done on CRM.4. Placing a clean order: 
  • Order Pack must include the below: 
  • The order form. 
  • The quote shared with the partner. 
  • The purchase order. 
  • Vendor quote  
  • Freight Quote 
  • Payment proof for COD customers. 
  • All extra instructions must be clearly stated on the body of the order pack mail. 
  • On the order mail to purchasing- Include the SO number and any further instructions on the body of the mail. 
  • Send the order for order release with Extrahop orders in copy.