Step 1:  Create new Opportunity.

Step 2:  Check if partner is onboarded and has a contact loaded.

Add partner, then contact person and complete the description box with a short description of the opportunity.  Territory stays on Default.  Once save has been clicked, an opportunity has been created. Ensure the territory updated correctly (should not say worldwide)

Step 3: Click on new quote.

Step 4:

  • Brand: as DC Riverbed
  • Description: what you are quoting
  • End User: Search and choose correct end user (if not available use TBC (To Be Confirmed)
  • End User Country: Select correct Country
  • ROE: Spot Rate from USD-ZAR Forex
  • Type: Runrate, Project or Tender
  • Excluding Vat: Only tick the box when partner is not in SA
  • Vendor Quote number, End and Expiry Date can be referenced from the Riverbed Vendor Configuration Sheet

Click Next

Step 5:

  • Once you have clicked on Next, the below page will appear
  • Create your line item/s, select New Line item
  • Search for the SKU required. Riverbed’s prefix is 36 so always start your SKU with the prefix. You may use the % key in front of the prefix to broaden your search options.

  • Utilize the USD Customer List Price field and input the item list price as on the Vendor Quote
  • Select desired Quantity
  • Riverbed work on a Discount off system so refer to the Riverbed Vendor Quote for our partner discount and subtract 7% for Partner
  • Exclude System Discount

  • Click save to proceed with quote calculation or save & new if multiple line items are required, repeat Step 5 for multiple line items on quote

Step 6:

  • Once quote is correctly populated, select Calculate Quote Totals to calculate your margin and Total amount, as well as the GP and Margin %
  • Double check that the above has totalled correctly.
  • Click Accept if in good order

  • Add tracking note and click save

  • Once completed, it will take you back to the Quote page and the quote will go into the New Quote stage.
  • You may need to manually update quote values

  • Put into the Identified stage and add a tracking note

  • Once completed, it will take you back to the Quote page and the quote will go into the Identified stage.
  • In order to generate the quote to client and/or to sales, click on the print quote button

  • Click on the Paperclip or on the file itself to view the attachment

  • Save to your appropriate folder and send to sales/client.