Section 1: How to check Reseller Account and Credit Status
- Log into Accpac
- Accounts Receivable
- A/R Customers
- Click on Customer Enquiry
- At “Customer No”, click on the finder
- Select “find by: Customer Name – Contains”
- In “Filter”, type in the Reseller name
- When searching for a Reseller account, if it doesn’t come up then they do not have an account with us
- You can check with the respective Accounts personnel when in doubt: Christine for Resellers A-I, and Sumaya for Resellers J-Z
- Once you have found the Reseller, click on their name and their full details will come up
- Check under the “profile” tab to see if the account is on hold or not
- Click on the tab “optional fields” to check which Sales people are allocated to which Brand for the Reseller
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