Welcome to Epsidon Employee Self Service

Course Creator: Michelle Hanekom
Company: Epsidon Technology Holdings

Course Content:

1. Creating good first impressions

1.1. Meeting and greeting
1.2. Personal presentation
1.3. Positive attitude

2. Verbal communication skills for selling
3. Non-verbal communication skills for selling
4. Building customer relationships when selling
5. Knowing your products and services
6. The sales process
7. Steps to selling
8. Proven strategy for making sales
9. Soft Skills and Hard skills for sales professionals.

9.1. Soft Skills for sales professionals
9.2. Hard skills for sales professionals
9.3. Role-critical skills for sales professionals
9.4. Top Traits of successful salespeople