Cambium Operating Procedures

​Contents

1. ​Clean quote requests; 
2. ​Deal registrations: 
3. ​Promotional Rebates:
4. ​Clean orders; 

1. Clean quote requests; 

• Reseller legal company name. 
• Reseller contact person. 
• Contact person email address. (optional) 
• End user legal company name. (FD does not always know who the EU is) 
• What product does the client need 
• Quantity  
• *SLAs for quotes are two hours. 

2. Deal registrations:  

Partner Has to Do Deal Registration on the Cambium Channel Portal.  Various products have different rebates off MSRP.  The Deal Registration code must be captured on the quote/invoice. 

The rebate will be applied to the system-generated price and an adjustment requested from finance to ensure margins are maintained on the system. 

3. Promotional Rebates 

Cambium runs various promotions where rebates are payable directly to FD, so no Deal Registration is required.  The Promo Code must be captured on the quote/invoice. 

The rebated price will be entered on quotes and invoices. An Adjustment will be requested from Finance to ensure margins are maintained on the system. 

4. Clean orders; 

• First Distribution quote with the Latest ROE  
• End user Order form  
• Vendor quotes if one was provided  
• Customer PO  

# Side note for COD accounts 

– Ops to send Proforma Invoice 

– Customer to make payment and provide POP 

– Ops to release order for placing order  (this can take 2-48 hrs).   

*Customer needs an accurate ETA for collection/delivery. 

*SLAs for operations to place orders on procurement is two hours. *SLAs for procurement to place an order on the vendor is two hours. (four hours in total.)